Jilly Bing Stickers

U.S. (including U.S. Territories):

• Shipping Fees:
  Orders Over $50: Free Shipping
  $10 Flat Rate Shipping
• Please allow 7-10 days from your order date to arrival.

Canada:

• Shipping Fees: $25 flat rate shipping for all orders shipped to Canada; shipping fees include customs clearance.
• Please allow 10-14 days from your order date to arrival.

T-shirts ship free with the purchase of a doll!

Please email support@jillybing.com for all returns and exchanges.

• Prior to shipping, a 100% refund is guaranteed.
• To initiate a return, the box must be unopened. We cannot accept returns of opened or used products.
• Returns must be initiated within 30 days of receipt. For example, if the doll is delivered to a customer on the 1st of the month, an email must be sent to the company no later than the 30th of the month to initiate a return.
• We will email you a return label along with any other documents that may be required. Pack your item(s) securely in a box, stick the return label on top & drop it off at your nearest USPS location. If you’re using the box we sent your order in, make sure the previous label barcode is completely covered.
• After the doll has been received, a refund will be issued in full, minus a $15 fee per order to cover restocking & return shipping costs. Please note that shipping costs will not be refunded.